Map the extent
We mark where slabs rock under foot and check whether the same symptom appears around edges, wheel paths, thresholds or adjoining surfaces.
Find the underlying reason slabs rock, joints crack or water sits before deciding whether to repoint or relay.

A durable fix needs evidence from the affected area and its surroundings. The point where damage appears is not always where the underlying problem began.
We mark where slabs rock under foot and check whether the same symptom appears around edges, wheel paths, thresholds or adjoining surfaces.
Straightedges, visual levels and careful loading checks help distinguish an isolated defect from broader movement caused by spot bedding or incomplete support.
We inspect falls, joints, channels and outlets because unsuitable jointing or contaminated joints can keep damaging an otherwise sound repair.
A limited lift or trial opening may be the only reliable way to confirm bedding, base condition, roots, trenches or hidden edge failure before final pricing.
Jointing cracks or washes out repeatedly can allow water and movement to spread beyond the first visible area. Repeated surface-only treatment may hide the symptom temporarily while bedding, joints, timber or surrounding construction continues to deteriorate.
Early assessment does not automatically mean full replacement. It creates the chance to isolate a local defect, preserve reusable material and stop the affected area expanding.
Until the cause is known, avoid loading a moving edge, forcing water into an open joint or applying a coating that could make investigation harder. Photograph changes after rainfall and normal use so the progression can be compared.
If the area becomes unsafe, isolate it from vehicles and pedestrians until it can be inspected. Do not rely on loose temporary fill where it could create a further trip or drainage hazard.
Simply filling joints around a moving slab rarely lasts. The slab should be lifted so support, bond, levels and water movement can be inspected.
A quotation should identify the area being repaired, what will be removed, how the base or support will be corrected, where water will go and how closely new materials are expected to match the existing finish.
These pages explain the relevant installation and repair routes in more detail.
Replace failed joints and relay moving slabs after checking support, falls and drainage.
Read more →Practical outdoor living areas and connecting paths designed around use, levels, drainage and material character.
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Read more →Loose patio slabs and failed joints can often be repaired when the defect is local and the surrounding construction remains sound. Simply filling joints around a moving slab rarely lasts. The slab should be lifted so support, bond, levels and water movement can be inspected. The repair scope should correct the cause as well as reinstating the visible finish.
Photographs of slabs rock under foot and the wider surrounding area help with an initial loose patio slabs and failed joints conversation. They cannot confirm levels, movement or hidden construction, particularly where spot bedding or incomplete support may be involved, so an on-site check is normally needed before final pricing.
A surface-only treatment for loose patio slabs and failed joints is only appropriate when the defect is genuinely superficial. If movement in the base or unsuitable jointing or contaminated joints is contributing, corrective work beneath or beside the finish is needed to give the repair a reasonable prospect of lasting.
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